I just got finished dealing with a problem with Gbody parts. I bought the upper door panels kit from them in March 21. When they arrived both were damaged. Very noticeable. I emailed them (no phone number) and explained. Got an RMA and sent them back. I heard nothing and I finally emailed them about 3 weeks later.
That's when the run around started. Instead of apologizing and replacing them they said they had to send them back to the manufacturer and wait for their resolution. Which is BS. That should have been a swap for damage and new panels sent to me.
I went back and forth through email for months until July, when Gbody stopped responding. I contacted my CC company and they took over. I finally was refunded on Friday, 3 , September. It took 5 months to get my refund, and no thanks to Gbody. Haven't received an email since early July.
BEWARE DEALING WITH THEM. USE A GOOD CC THAT HAS A PROTECTION PLAN. Needless to say, no more business with them.
🤬
That's when the run around started. Instead of apologizing and replacing them they said they had to send them back to the manufacturer and wait for their resolution. Which is BS. That should have been a swap for damage and new panels sent to me.
I went back and forth through email for months until July, when Gbody stopped responding. I contacted my CC company and they took over. I finally was refunded on Friday, 3 , September. It took 5 months to get my refund, and no thanks to Gbody. Haven't received an email since early July.
BEWARE DEALING WITH THEM. USE A GOOD CC THAT HAS A PROTECTION PLAN. Needless to say, no more business with them.
🤬