- Sep 18, 2009
This is the second time I ordered from RA and used the US Mail for delivery. Again, they handed it off to DHL so they can spend a week slow-walking it to the PO. What the heck is this?!? It went from 3 days when I placed the order to 10 days on DHL tracking. And if you track it you see in the last 3 days they have not even picked it up yet!!! I don't get it. Why use a loser service like DHL? Back when I was a Parcel Post driver my buddy worked for DHL. We got big pallets of stuff from them for the final delivery. He said they don't send out a load until the truck is full. So stuff just sits there. DHL was an international courier trying to get into the parcel business. They bought Airbourne and did local deliveries until the recession of '08 when they tanked. Are they attempting a comeback? Because they still suck! I can't tell if this is a RockAuto policy or maybe a USPS nightmare dreamed up by NoJoy the idiot postmaster. I emailed RA's customer service and got a totally useless response that is convincing me they could not care less that they are sandbagging customers with this nonsense. So I needed some more parts, used Fleabay Motors, and have them in hand before DHL has even picked up my original order from RA. Shabby, shabby service.