Paintscratch.com - thumbs down

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88hurstolds

Royal Smart Person
Jun 24, 2008
1,780
699
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www.gbodyolds.com
Ordered a can of basecoat for my '84 H/O to paint the firewall and see what all the buzz was about.
Paint was a bit too dark when compared to the large 4x6 factory GM paint chip that I have and the can was full of clear (yes it was properly shaken).
They basically sent me clear coat with a tint of paint color and not to mention the can wasn't even completely full.
Called their customer service, it's a voicemail system that tells you they will call you within 24hrs.
I also filled out a ticket online.
I checked their customer reviews, 4/10, lots of supposed horror stories... probably should have done this first.
Filed a PayPal claim.
Going to a local paint shop instead...
Don't waste your time, just another typical get rich company by hiding behind the internet that hopes no one has the gall to file a claim... like most high volume eBay sellers out there.
I suspect they contract their business to outside shops since my order shipped from San Leandro Color.
 
I've purchased paint before (about 5 cans) only because they were older paint codes that aren't otherwise available in touch up aerosol cans. I've never had any problems, other than the last can of light blue metallic was darker than the previous ones of the same code.
 
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