I do the oil changes when It comes to my ride but I had a free oil change coupon and the wife's car had an over do oil change needed. So I bring the Jeep Cherokee in and they put it on lift pretty quick, so it sat for awhile and finally I walked across the street to another store. I come back 30 min later and still on the lift, 5 min later they lower it down and I get my keys and the receipt back. Now this Is were it gets good, I have real trust issue when it comes to this stuff and I always have a feeling something ain't right. Before I left the house I popped the hood and looked at the filter and the brand and the normal dirt res-ado on it. So in that said they give the keys back I drive down the plaza and pop the hood, sure enough same filter and they didn't even replace the oil. I can tell because the jeep has a drain pan and usually there is some oil leftover on It when you drain it. Now I'm fuming and ready to raise hell, I go back to the office and right away the mgr new I was upset. The mgr says is there an problem I reply your dam right and then others in the waiting room quickly turn to me. I tell the guy to come outside so I can show him the dirty filter and no oil res-ado on the drain pan. He was pretty speechless and tried to tell me wrong, so after asking him If he was F-ing serious I think he realized he was going to loose this battle. He confronted the guy who supposedly did the oil change and he didn't know what to say and was white as a ghost. They brought the jeep back in and basically I had to stand in the garage watching them drain the oil and put a new filter on, I'm still sick to my stomach thinking about this and no one in the garage couldn't look directly at me. Already left a message with corporate and I will be calling them first thing Monday morning.
Sorry for the novel, I just had to let out some frustration :evil: .
Sorry for the novel, I just had to let out some frustration :evil: .
@ shops!!
