I have generally had good experience with them. There are some parts that you can find a bit cheaper elsewhere, but they probably have some parts cheaper than those other places. I have seen bad reviews, but I have personally had good customer service experiences with them. Most recently, I ordered a shifter trim plate and ashtray for my Cutlass. They called to let me know that the items are made by two different suppliers and the grain would likely not be a close match, so they gave me the option to cancel the order rather than risk being disappointed in the non-matching parts. That's something I suspect many other places would not have done. I have actually spoken with people at Gbodyparts on multiple occasions and they were very helpful each time.