I worked at sears for a few years. Towards the end it was truly only because of lack of opportunity to work elsewhere. As soon as I could get out, I did. I started at the auto center doing batteries and tires at a really busy store. I transferred to one that was significantly less busy, but still had an auto center. That transition involved moving 6 time zones away, from Hawaii to Massachusetts. The HR manager in Hawaii didn’t believe in email, and left at noon every day. It was absolutely infuriating. It took a full 6 week to get any of my paperwork from the old store to the new one. Whatever. No big deal. I took a pay cut too, because minimum wage was higher in Hawaii. Whatever. No big deal. I got a promotion that made up for it. I wound up getting promoted to supervisor, and then transferred to a different store that didn’t have an auto center. Whatever. No big deal, I’ll just go sell tv’s. I’m good at that kinda stuff, but when they promise me a spot as an assistant store manager at yet another store, within 2.5 years, and then pull the offer without so much as a phone call, you’re bound to leave a bad taste in my mouth. They cut my hours from 60-70 down to 10. I had a brand new family to support, and it wasn’t going to happen on 10 hours a week, with a tiny base pay. They begged me to work Black Friday, and promised that I would make $2k. I asked them to put it on paper and they couldn’t. I said thanks but no thanks and walked. That company went under because they deserved to go under. It’s sad, but it’s just another example of late stage capitalism. As far as the consumer is concerned, does anyone remember a little less than a decade ago, Sears ended their Craftsman hand tool replacement program. You could no longer walk into sears with a broken wrench and leave with a new wrench. Instead, you’d bring them a broken wrench, and have to buy a new one, and they’d hand you a slip for a mail in rebate for the exact cost of the wrench. I want to say they scrapped this one soon after they rolled it out, as they must have realized that nobody is going to buy a tool from a brand that behaves that way.
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