Have any of you ever dealt with Straight Shot Performance? what kind of experience have you had?
i ordered a tubular radiator support from them in May 2021 and its been a terrible experience. I took them 3-4 months to ship, but that's the good part.
it does not fit my car, and the owner Phil had assured me that he would re-fabricate and send a replacement... I would just be responsible for the shipping cost. I told him it wouldnt be a problem, take your time I have the car apart and didn't need it for a few months.
I texted him every once in a while and he kept saying he would get it in the next batch... then in September i finally got him to answer the phone again and he told me it was made but needed to be powdercoated, would send it off with the next batch. I told him i'd get him a fedex shipping label, we said all was good... but again, here we are 4 months later. no call backs, no text replies.
i've resisted posting on here about it because i'm sure now he really won't make good on the replacement, but this guy is terrible. Phil is great to speak with on the phone, but no action after you hang up the phone - he just keeps feeding me sh*t.
i ordered a tubular radiator support from them in May 2021 and its been a terrible experience. I took them 3-4 months to ship, but that's the good part.
Straight Shot Performance G-Body Tubular Core Support
www.straightshotperformance.com
it does not fit my car, and the owner Phil had assured me that he would re-fabricate and send a replacement... I would just be responsible for the shipping cost. I told him it wouldnt be a problem, take your time I have the car apart and didn't need it for a few months.
I texted him every once in a while and he kept saying he would get it in the next batch... then in September i finally got him to answer the phone again and he told me it was made but needed to be powdercoated, would send it off with the next batch. I told him i'd get him a fedex shipping label, we said all was good... but again, here we are 4 months later. no call backs, no text replies.
i've resisted posting on here about it because i'm sure now he really won't make good on the replacement, but this guy is terrible. Phil is great to speak with on the phone, but no action after you hang up the phone - he just keeps feeding me sh*t.