Summit is starting to piss me off

[mikester]

Last time I ordered stuff from Summit it came through UPS and USPS. It was two seperate things and the one through UPS was from a vendor. Ive ordered things from Summit for years. They always used UPS. The last order took close to 10 days to get through the PO. I ordered the kickdown bracket from them yesterday afternoon. When I placed the order I specified I wanted the shipment to go UPS. I usually get them in 3 days. The woman said no problem.
Just got an email with the tracking number. They sent it through the mail. I have a feeling Im going to start buying from local places. Their service is starting to suck. Covid or not.

 

[565bbchevy]

You can try Jegs as an alternative I don't have issues with either one, Fed Ex and UPS when I get something from Summit.

 

[pontiacgp]

Last time I ordered stuff from Summit it came through UPS and USPS. It was two seperate things and the one through UPS was from a vendor. Ive ordered things from Summit for years. They always used UPS. The last order took close to 10 days to get through the PO. I ordered the kickdown bracket from them yesterday afternoon. When I placed the order I specified I wanted the shipment to go UPS. I usually get them in 3 days. The woman said no problem.
Just got an email with the tracking number. They sent it through the mail. I have a feeling Im going to start buying from local places. Their service is starting to suck. Covid or not.

while your waiting for the part get on the list of complaints against summit

Summit Racing Equipment | Complaints | Better Business Bureau® Profile

View customer complaints of Summit Racing Equipment, BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

 

[500/600]

I don’t have issues with Jegs or Summit. No matter who they ship through. I buy almost everything from eBay for the same price or less than either of them. Different vendors but no issues. I don’t want to break any site rules by posting eBay vendor names but there are about 5 that I use for just about everything with zero complaints.

 

[Ribbedroof]

For me, they started the disappointment in 1984.

 

[Ribbedroof]

while your waiting for the part get on the list of complaints against summit

Summit Racing Equipment | Complaints | Better Business Bureau® Profile

View customer complaints of Summit Racing Equipment, BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

Thanks for the link, funniest thing I've read in weeks!

 

[mikester]

while your waiting for the part get on the list of complaints against summit

Summit Racing Equipment | Complaints | Better Business Bureau® Profile

View customer complaints of Summit Racing Equipment, BBB helps resolve disputes with the services or products a business provides.

www.bbb.org

Lots of reading right there. Guess not every customer can be a happy one. LOL

 

[1983calais]

I order quite a bit from summit. Since I live a couple hours away, as long as I order before 9 pm, the parts are on my doorstep the next day around noon. Every time. Unless the Ohio store is out of stock with the part. Same thing from jegs. I live about an hour from them.

 

[kornball426]

I prefer Jegs because years back when I was ordering parts for my 74 firebird they were a few bucks more than summit, but we're donating money to some charity for like orphans or veterans or something. I forget the details but it made me have a good feeling about them as a company. Haven't had a "bad" experience with either but I prefer Jegs... I prefer Speedway over both though.

I wish the big places had more turbo Buick stuff. They have virtually nothing. The few places that do are killing me with the prices... $500-700 for a downpipe? Come on guys.

 

[fleming442]

Jeg's website sucks, and they went to drop shipping a few years ago, it seems like. The last order took around 2 weeks. Summit sure isn't getting better. Chalk it up to corporate buzzwords like "process improvement", micromanagement, etc. Those never have their intended effect.