Well.....from my experience with a certain vendor, it's hard enough to get the parts in the first place, let alone exchange something that's wrong. I went through hell just getting a refund for the wrong part sent and I've read a whole lot of horror stories from a certain vendor. I got more excuses than the time it would take to fix the issue. That may have changed, but seemingly it may not have.
No it's still the same. I went through that with a power window switch for my Hurst. I did get the correct part after several emails. Then just the other day they sent me another one, a month after the problem was corrected. I guess I have two now.
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